Terms & Conditions
1. Use of the website
This website is owned and operated by Aryan Produce Ltd. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to Aryan Produce Ltd. “Customer”, “ Consumer”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves.
By accessing this website and/or placing an order or requesting a delivery we assume you accept these terms and conditions in full. If you do not agree or accept these terms & conditions in full you may not continue to use or access this website. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with English Law.
Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Should you have any questions or queries concerning these terms & conditions for any reason, please contact us and we will be happy to help.
Telephone: +44 (0) 330 111 5686
E-mail: [email protected]
Address: Aryan Produce LTD.
Kemp House 152-160 City Road
London, United Kingdom
2.1. The information we collect
When you purchase something from our store, as part of the buying and selling process, we collect the information you give us such as your name, email address, address, bank account and payment card details. When you provide us with your information, we imply that you consent to our collecting it and using it for that specific reason only.
We will also collect information about the type of products you purchase; your account login details, including your user name and chosen password, and the devices you use to access our website. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
If we ask for your information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
2.2. What we do with your information
We use your information for the following purposes only:
2.3. When we may share your information
We will not share your information with any third party companies for marketing purposes. However, we may share your information if we are required by law to do so or if you violate our Terms of Service.
2.4. Your rights
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime.This right, commonly called ‘Subject Access Request’ is created by section 7 of the Data Protection Act and enable you to request a copy of any information about you we hold you in many circumstances, and also to have that information corrected if it is inaccurate. However, some types of personal data are exempt from the right of subject access and so cannot be obtained by making a subject access request. Once your request to access your personal data has been approved and accepted, we may require you to prove your identity and provide adequate information about your engagement with us. For more information or to register your request, please contact us and we will be happy to help.
Telephone: +44 (0) 330 111 5686
E-mail: [email protected]
Address: Aryan Produce LTD.
Kemp House 152-160 City Road
London, United Kingdom
2.5. Protection of collected information
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
2.7. External links
3. General Conditions
Although we specialise in manufacture of vegan and Free From food, a Free From product is NOT suitable for any type of allergy. You must always check the ingredients list and allergy advice provided on product packaging for all foods and drink at the time of purchase to ensure that the product is suitable for you.You can find out about allergens and intolerances either on product packaging, or on under the product description tap provided for each product on our website.
All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of Aryan Produce Ltd. We have made every effort to ensure that all product descriptions, images, information & prices are displayed as accurately as possible. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We are not responsible for any errors, inaccuracies and omissions.
We accept & process all orders at our sole discretion. We reserve the right to refuse service to anyone for any reason at any time. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right at any time to modify or discontinue any product without notice at any time. All of our products are subject to return or exchange only according to our Return Policy.
3.2. Pricing & payments
All transactions are displayed in pounds sterling (£) and where applicable are inclusive of VAT. Payment is taken on the day the order is placed or amended not on the day of delivery. We are happy to accept:
- Cash (Pounds Sterling)
- Valid MasterCard, Visa, Visa SimplyOne, Electron, Maestro, International Maestro, Amex and JCB cards
- Valid coupon codes & vouchers
- Bank Transfer
3.3. Offers & promotions
A unique code consisting of numbers and/or upper case letters which can be used as part payment for an online order. Once your at the checkout page, you may enter this code in the designated box and the specified amount will then be deducted from the total balance.
You will find the expiry dates on our Promotions page or on the vouchers themselves. Any promotions or discount codes are offered at the discretion of Aryan Produce Ltd. We reserve the right to withdraw promotions or discount codes at any time and without prior notice.
You can only use one discount code per transaction. Offers or discount codes may not be redeemed in conjunction with any other offer.Discount codes can be applied to discounted products, unless stated otherwise. However discount codes cannot be applied to shipping costs. If you need help with your code, please contact our customer care line via e-mail: [email protected].
3.4. Delivery policy
All orders are subject to product availability. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We shall not liable for any products damaged or lost during shipping. If there is any damage to the items that you ordered on delivery, you must contact us within 2 days from receipt of your order. Alternatively, you may contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
3.5. Bulk order policy
We reserve the right to refuse service to anyone for any reason at any time. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right at any time to modify or discontinue any product without notice at any time. All of our products are subject to return or exchange only according to our Return Policy. We’re usually able to offer up to 20% discount on bulk purchases provided that you order is for your own use as a consumer. Exception apply. Please send an email to: [email protected] if you require further information.
3.6. Accuracy of billing & account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
3.7. User comments, feedback & other submissions
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Aryan Produce Ltd does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Aryan Produce Ltd, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws we shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
We reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions. You warrant and represent that:
You hereby grant to Aryan Produce Ltd a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
3.8. Optional tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
4. Refunds & Returns Policy
All refunds are processed at our sole discretion. We do not offer refund or exchange on our fresh produce unless there is a fault in which case we’ll require evidence of any quality issue, and may ask you to make arrangements for the product(s) to be collected or returned to us. You will be responsible for paying for your own shipping costs for returning the item(s). Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 days.
5. Complaint Policy
Should you have cause for concern or any form of complaint regarding any service or product that you have received from us, Please contact us, we’d be happy to assist.
Telephone: +44 (0) 330 111 5686
E-mail: [email protected]
Address: Aryan Produce LTD.
Kemp House 152-160 City Road
London, United Kingdom
We aim to acknowledge your complaint within 3 working days of receiving it. Please be assured that your complaint will be resolved promptly and courteously.
6. License, Copyright & Trademark Policy
Aryan Produce Ltd. is the sole owner of the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
7. Linking Policy
7.1 Third party links
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
7.2. Hyperlinking to our content
If you are interested in linking to our website, you must notify us by sending an e-mail to [email protected].Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
We may consider and approve in our sole discretion link requests from organizations and individuals if we determine that the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site; (d) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, will not be permitted to link); (e) the organization does not have an unsatisfactory record with us; (f) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (g) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
Once approved, you may hyperlink to our Web site as follows:
No use of Aryan Produce Ltd’s logo or other artwork will be allowed for linking without prior approval and express written permission.
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
8. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, age, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses, and where appropriate we may take legal action.
9. Disclaimer Of Warranties; Limitation Of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Aryan Produce Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
You agree to indemnify, defend and hold harmless Aryan Produce Ltd and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
13. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.